1. Introduction

("we", "us" or "our") operates the website velorianestatehotel.com (the "Site") on behalf of Velorian Estate Hotel, located at .

This Cookie Policy explains what cookies and similar storage technologies are, how we use them on the Site, the choices available to you regarding those technologies, and how to manage or withdraw your preferences at any time. It should be read together with our Privacy Policy, which sets out the broader basis on which we collect, use and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By continuing to browse the Site after being presented with our consent notice, you acknowledge that you have read and understood this policy. You may change your preferences at any time using the methods described in Section 7 below.

2. What Are Cookies and Similar Technologies?

A cookie is a small text file placed on your device (computer, tablet or smartphone) when you visit a website. Cookies allow the website to recognise your device on subsequent visits and to remember certain information about your browsing session or preferences.

In addition to traditional cookies, the Site may make use of the following related storage technologies:

• Session storage — data stored temporarily in your browser that is automatically deleted when you close the browser tab or window.
• Local storage — data stored persistently in your browser beyond a single session, until you clear your browser data or the data is removed programmatically.
• Pixel tags / web beacons — small, invisible image files embedded in web pages or emails that record whether a page or message has been opened and may transmit associated technical information.
• Scripts — pieces of code that run in your browser and may collect information about your interaction with the Site.

Throughout this policy, references to "cookies" encompass all of the above storage and tracking technologies unless otherwise specified.

3. Categories of Cookies We Use

We group the cookies used on the Site into four categories based on their purpose. The table below summarises each category, its function, whether it is active by default, and the typical duration of storage.

Important: Functional, Analytics & Performance, and Marketing & Targeting cookies remain switched off until you actively accept them through our consent preference centre. We do not place or read those cookies based on assumed or implied agreement.

4. Strictly Necessary Cookies

Strictly necessary cookies are essential for the Site to operate as intended. They do not collect information that could be used to identify you for marketing purposes, and they cannot be turned off within our system. You may set your browser to block or alert you about these cookies, but doing so is likely to affect the usability of the Site.

Examples of functions supported by strictly necessary cookies include:

• Maintaining your session state as you move between pages.
• Ensuring that the consent preference centre correctly records and applies your choices.
• Supporting load-balancing processes that distribute traffic across our web servers.
• Protecting the Site from certain automated or fraudulent requests.
• Remembering items you add to enquiry or reservation forms during a single browsing session.

5. Optional Cookie Categories

5.1 Functional Cookies

Functional cookies allow the Site to remember choices you make and to provide enhanced, more personal features. For example, they may remember your preferred language, the accessibility settings you have selected, or notification preferences. These cookies do not track your activity across other websites.

If you do not consent to functional cookies, certain personalised features of the Site may not operate as expected, and you may be required to re-enter your preferences each time you visit.

5.2 Analytics & Performance Cookies

Analytics and performance cookies help us understand how visitors interact with the Site by collecting and reporting information in an aggregated or pseudonymous form. The information gathered typically includes:

• The pages you visit and the order in which you visit them.
• How long you spend on particular pages.
• Whether you arrived at the Site from a search engine, a link on another site, or a direct URL.
• Technical details about your device and browser type, collected at an aggregated level.
• Error messages you may have encountered during your visit.

We use this information solely to improve the structure, content and performance of the Site. The data collected by analytics cookies does not identify you personally and is not used for marketing.

5.3 Marketing & Targeting Cookies

Marketing and targeting cookies are used to deliver promotional content that is relevant to your interests and to limit the number of times you see the same message. They may also be used to measure the effectiveness of marketing campaigns associated with Velorian Estate Hotel.

These cookies may be set by us or by third-party advertising partners whose services are integrated into certain pages of the Site. They work by uniquely (but pseudonymously) identifying your browser across different websites and building a profile of your interests over time.

If you do not consent to marketing and targeting cookies, you will still see general content on the Site and elsewhere; it simply will not be tailored to your previous browsing behaviour.

6. Cookie Duration

Cookies on the Site fall into two duration categories:

• Session cookies — Temporary cookies that exist only for the duration of your visit. They are automatically deleted from your device when you close your browser. We use session cookies primarily to support core navigation and to maintain form data during a single session.
• Persistent cookies — Cookies that remain on your device after you close your browser, until they reach their defined expiry date or you delete them manually. We use persistent cookies to remember your consent preferences, to support functional features across return visits, and (where you have consented) to support analytics and marketing functions. Persistent cookies used on the Site have a maximum lifespan of 24 months from the date they are set or renewed.

You can view the specific expiry date of any cookie stored on your device using your browser's built-in developer tools. Please refer to your browser's help documentation for instructions.

7. Managing Your Cookie Preferences

7.1 Our Consent Preference Centre

When you first visit the Site, a consent notice is displayed that allows you to accept all cookie categories, accept only strictly necessary cookies, or customise your preferences category by category. Your choices are saved in a preference cookie and applied on subsequent visits.

You may revisit and amend your preferences at any time by accessing the Cookie Settings link available in the footer of every page of the Site. Changes take effect as soon as you save your updated preferences.

7.2 Browser-Level Controls

All modern browsers allow you to manage, restrict or delete cookies through their settings menus. The exact steps vary by browser; the links below direct you to the relevant help pages for commonly used browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge
• Opera

Please be aware that blocking cookies at the browser level — including strictly necessary cookies — may prevent parts of the Site from functioning correctly or may cause certain features to become unavailable.

7.3 Opt-Out Tools for Analytics and Advertising

Depending on the third-party services you have permitted through our preference centre, additional opt-out mechanisms may be available directly from those providers. You may also use industry-wide opt-out tools such as:

• Your Online Choices (AU) — an industry initiative that allows you to manage interest-based advertising preferences for participating companies.
• Network Advertising Initiative Opt-Out Tool

These tools operate independently of the Site and are maintained by the respective organisations. We do not control their availability or accuracy.

8. Withdrawing Consent

You have the right to withdraw consent for any optional cookie category at any time. Withdrawal of consent does not affect the lawfulness of any processing that took place prior to withdrawal.

To withdraw consent, you may:

• Click the Cookie Settings link in the footer of any page on the Site, deselect the relevant categories and save your updated preferences; or
• Use your browser controls to delete existing cookies and block further placement, as described in Section 7.2.

Please note that withdrawing consent through the preference centre will prevent new optional cookies from being set, but cookies already placed on your device will remain until they expire or you delete them using your browser settings.

9. Third-Party Cookies and External Responsibility

Some pages of the Site may include content or functionality provided by third parties, such as embedded maps, social media sharing buttons or integrated booking widgets. These third parties may set their own cookies on your device when you interact with their embedded content, regardless of your preferences in our consent centre.

We do not control third-party cookies and are not responsible for the privacy or data practices of those external providers. Each third party operates under its own privacy and cookie policies, which govern the information they collect. We encourage you to review those policies directly on the relevant third-party websites.

We endeavour to limit the number of third-party integrations on the Site and to ensure that, where consent is required before a third-party script is loaded, that consent is obtained through our preference centre before the script activates.

10. Cookies and Minors

The Site includes content relating to the casino facilities at Velorian Estate Hotel. Entry to the casino is restricted to persons aged 21 years and over. The Site is not directed at children, and we do not knowingly use cookies to collect personal information from persons under the age of 18. If you believe that a person under 18 has provided personal information through the Site, please contact us using the details in Section 13.

11. Cookies and Personal Information

Some cookies may be associated with personal information if, for example, you are a registered user and you log in to your account on the Site. In those cases, information collected through cookies may be linked to the personal information we hold about you and will be handled in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

Where cookies collect only pseudonymous or aggregated data (such as a randomly generated identifier) that is not linked to your identity, that information is handled in accordance with this Cookie Policy only.

We do not use cookies to collect special-category personal data and we do not use cookie-derived data to make automated decisions that produce legal or similarly significant effects about you.

12. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, changes in applicable laws or regulations, or changes to the way the Site operates. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, display a notice on the Site drawing your attention to the changes.

We encourage you to review this Cookie Policy periodically so that you remain informed about how we use cookies. Your continued use of the Site after any update constitutes acknowledgement of the revised policy. If we intend to use cookies for a purpose that requires fresh consent, we will present you with a new consent notice before placing those cookies.

13. Contact Us

If you have any questions, concerns or requests relating to this Cookie Policy or our use of cookies on the Site, please contact us using the details below:

We will endeavour to respond to all enquiries within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC), which provides guidance on privacy rights and handles complaints relating to the handling of personal information under the Privacy Act 1988 (Cth). Further information is available at www.oaic.gov.au.